Merchant Support
News
Go back to my.shelfplanner
Merchant Support
News
Go back to my.shelfplanner
News
May Release - Splitting Purchase Orders

Exciting Updates: Split PO's & further enhancements!

We’re thrilled to share some important improvements designed to enhance your experience and help your business grow.


Splitting PO's

Many of you have been asking for a feature that allows for splitting purchase orders and after a few delays, we have finally been able to release this new development this month.

With this new feature, you can split placed orders by delivery dates.


Read the full documentation on our support pages.


Miscellanious Updates & Fixes

In the coming weeks, we will continuously release a number of smaller requests and fixes, such as:

  • Customizable PO Settings
  • Flexible PDF Generation
  • Expected Delivery Dates (front end integration to stores)


Plugin Updates

Last month we also released a new connector for WooCommerce and WordPress to improve the speed of the 2 way sync.

Please update to the latest version if you haven't already.


Need Help?

Book a free demo session with our team to get started or ask questions.

3 days ago
February Release - Engine Upgrade & Platform Redesign

Exciting Updates: Faster Support, New Features, and More!

We’re thrilled to share some important improvements designed to enhance your experience and help your business grow.


Better Support, Faster Development

We’ve upgraded our feedback system to streamline how we collect and prioritize your requests. Now, you can submit feature ideas or report bugs directly through our support section.

All requests are added to our public Roadmap, where you can track progress and vote for what matters most to you, helping us focus on what you need.


New Pricing Tiers & Enhanced Features

We’re introducing two new pricing tiers - Founder and Merchant - for new subscribers.

Current users will keep their existing plans, with no changes.


The Merchant tier includes:

  • Slack/WhatsApp Support: Direct access to our team for faster 'human' assistance.
  • Expanded Team Seats: Invite up to 4 team members (increased from 2).
  • Coming Soon: Buying Assistant: Intelligent recommendations for performance, forecasting, and stock levels, launching next month, March.


Why the Change?

Our mission is to provide an affordable, scalable solution that helps you make smarter purchasing decisions. Adjusting our pricing allows us to continue innovating and adding the features you request.


Improvements Under the Hood

  • Smoother WooCommerce sync with better error logging and automation.
  • Faster load times and improved responsiveness for graphs and tables.


Need Help?

Book a free demo session with our team to get started or ask questions.

3 months ago
November Release - Collaborations & Automations

This month, we’re rolling out new collaboration tools and automations to make teamwork and inventory management even smoother.


What’s New?

We’ve introduced enhanced team collaboration features, allowing you to easily invite and manage team members - whether they’re suppliers, site developers, or buyers. With clearer roles and improved communication, everyone stays on the same page, and your workflows become more efficient.


Why It Matters

These updates help you:

  • Work better together: Assign roles, invite team members, and collaborate seamlessly.
  • Automate notifications: Stay informed with in-app and email alerts tailored to your needs.
  • Save time: Reduce manual tasks and focus on growing your business.


This is just the beginning! We’re continuously improving these tools based on your feedback, so let us know what you think.

Have a look and see how these features can simplify your day-to-day operations.

6 months ago
October Release - Bill of Materials (BOM)

We’re excited to announce the launch of our new Bill of Materials (BOM) feature in our October release!


This powerful addition is designed to streamline your inventory and production management, giving you even more control over components, materials, and packaging.


It's a first version, so thing might be a bit bumpy and we would really like to get your feedback and ideas on how we can improve it!

7 months ago
In-App Chat Support

We are excited to announce we're currently testing our new in-app chat support feature!


Key Features of In-App Chat Support:

  • Instant Assistance: Get immediate help directly within the app, ensuring an improved support experience.
  • Comprehensive Knowledge Base: Our chat support is equipped with a vast database of information to address your queries effectively.
  • 24/7 Availability: Enjoy round-the-clock support, anytime and anywhere.


Beta Testing

We will be testing the new chat support in October and November to train the model with a selected group of users.

If you want to be part of this Beta Testing group, please let us know in the Feedback section.


Personal Support

While our new in-app chat support is designed to enhance your experience, this is definitely not replacing our personal support.

You can of course always reach out to us via email at help@shelfplanner.com for any personal assistance.


Robbie & The Shelf Planner Team


10 months ago
App Release Update - Version 2.20.0

A new version of the Shelf Planner app has been released with following updates and fixes:


Supplier Currencies

You can now enter cost prices and create PO's using both supplier and store currencies.

For more information, read the Supplier Currencies user guide.


Miscellanious Updates & Fixes

We have been listening to your requests and included the following features and fixes:

  • Additional filter options on all tables
  • Order Creation Dates and additional filters on the Order History pages
  • Sales & Stock projection reports now include last year sales, stock projection and sales forecast
  • Miscellanious bug fixes and performance improvements


last year
App Release Update - Version 2.19.0

A new version of the Shelf Planner app has been released with following updates and fixes:


Excel Exports & Mass Upload


Store Synchronizations

  • You can now synchronize your store on demand in the store information on top of the page.


(All live '2-way syncs' and all nightly synchronization are unchanged, but this allows you for example to sync new products or categories when you add them during the day.)


last year
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