Privacy Policy

Privacy Policy

Effective Date: 01 January 2025

Shelf Planner AB (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information of our users in compliance with the General Data Protection Regulation (GDPR) and other applicable laws within the European Union.

1. Data Controller Information

Shelf Planner AB is the data controller responsible for processing your personal data. Our contact details are:

Company Name: Shelf Planner AB

Address: Nya Tingstadsgatan 1, 422 44, Gothenburg, Sweden

Email: support@shelfplanner.com

Website: https://www.shelfplanner.com/

2. Data We Collect

We collect and process the following types of personal data:

2.1 Information You Provide to Us

Account Information: Name, email address, and other details you provide when creating an account.
Payment Information: Billing address and payment details for subscription services.

2.2 Automatically Collected Information

Usage Data: Information about how you interact with our services, including log data, IP address, browser type, and pages viewed.
Device Data: Details about the device you use to access our services, such as operating system and browser.

2.3 Third-Party Data

WooCommerce Integration: Data related to your WooCommerce store (e.g., inventory levels, product details) required to provide our services.

3. How We Use Your Data

We use your personal data for the following purposes:

To Provide Our Services: Ensure the proper functioning of our inventory management tools.
To Improve Our Services: Analyze usage patterns to enhance features and user experience.
To Communicate with You: Send updates, newsletters, and respond to inquiries.
To Process Payments: Manage subscriptions and handle billing.
To Comply with Legal Obligations: Fulfill our legal and regulatory responsibilities.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a Contract: Data necessary to provide the services you’ve requested.
Legitimate Interests: Improve our services and protect against misuse.
Consent: When you opt-in to specific uses, such as receiving marketing communications.
Legal Compliance: Fulfill obligations under applicable laws.

5. Sharing Your Data

We may share your data with:

Service Providers: Third-party vendors who assist with payment processing, hosting, analytics, and customer support.
Legal Authorities: When required by law or to protect our legal rights.
Partners: When integrating with third-party services, such as WooCommerce, to provide seamless functionality.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon termination of your account, we will securely delete or anonymize your data, unless retention is legally mandated.

7. Your Rights

As an EU resident, you have the following rights under GDPR:

Access: Request a copy of the personal data we hold about you.
Correction: Rectify inaccurate or incomplete data.
Deletion: Request the deletion of your data, subject to legal obligations.
Restriction: Limit the processing of your data in certain circumstances.
Portability: Receive your data in a structured, commonly used format.
Objection: Object to the processing of your data for direct marketing or other purposes based on legitimate interests.
Withdraw Consent: Withdraw previously given consent at any time.

To exercise these rights, contact us at support@shelfplanner.com

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: Secure transmission and storage of sensitive data.
Access Controls: Restricted access to personal data.
Regular Security Audits: Routine assessments to identify and address vulnerabilities.

9. International Data Transfers

As a Sweden-based company, your data is processed within the EU/EEA. If data is transferred outside the EU/EEA, we ensure compliance with GDPR through:

Adequacy Decisions: Transfers to countries deemed to provide adequate protection by the European Commission.
Standard Contractual Clauses (SCCs): Agreements ensuring data protection.

10. Cookies and Tracking Technologies

Our website and services use cookies and similar technologies to:

Enhance user experience.
Analyze website usage.
Provide tailored content and advertisements.
For detailed information, see our Cookie Policy.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be communicated via email or our website. Continued use of our services after changes indicates acceptance of the updated policy.

12. Contact Us

For questions or concerns about this Privacy Policy or how we handle your personal data, please contact: