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In this article we'll discuss the main reason for tables not populated, how the data synchronisation works and reasons for incorrect data.

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Data Synchronisation

 

Live Synchronisation

Shelf Planner uses so called two-way sync between your platform and the app. For example, if you make changes to particular data in your store that is used in the app (for example product prices), this information is updated live.

Scheduled Synchronisation

Data that is not immediately required when it changes is synchronised on a schedule. 

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